FAQs
How can I help?
The most effective way to help is through financial donations. This allows us to direct resources where they're needed most and provide immediate support to affected communities.
Where do my donations go?
- Maintain 24/7 crisis support services
- Provide psychological first aid and emotional support
- Support UnitingCare QLD's long-term community support services and programs
I'm in an affected area - how can I get help?
- Call the Community Recovery Hotline: 1800 116 671
- Crisis Support: 13 11 14 (24/7)
- Text: 0477 13 11 14
- Online chat: lifeline.org.au/crisis-chat
How long will you be providing support?
We remain active in communities long after the immediate crisis passes. Our support continues through the recovery phase and beyond, as we understand the long-term impact disasters can have on mental health and community wellbeing.
I want to volunteer - how can I help?
While immediate disaster response requires trained professionals, we welcome those interested in becoming crisis supporters. Visit our service website to learn more about volunteer opportunities.
How can businesses help?
Corporate support is vital. Contact our partnerships team at fundraising@ucareqld.com.au to discuss how your business can help, whether through donations, matching employee contributions, or other support.
Will my donation help with prevention and preparation?
Yes, your support helps us maintain readiness for future disasters through training, community education, and maintaining our crisis support infrastructure.
Disasters are becoming more frequent and intense, and tragic events can happen quickly and unexpectedly. That’s why it’s so important we are ready.
With your support, we can continue to make sure that no one has to face a disaster, or the long road to recovery, alone.
